Editorial contact
For editorial matters, corrections and questions about anything you have read on the site, email us at [email protected]. Please quote the URL of the page and, where possible, the paragraph or sentence you are asking about. That helps us find the right file and reply with a useful answer rather than a generic one.
Mailing address
Written correspondence can be sent to:
TF Info Publishing
Level 6, 468 St Kilda Road
Melbourne VIC 3004
Australia
Response times
Our editorial team is small and works Australian Eastern Standard Time (or Daylight Time, in summer). We reply to editorial emails within two working days. Correction requests are logged internally the same day and the affected page is updated within one working week of the request being verified.
What we do not do
TF Info does not accept paid placements, sponsored content or affiliate arrangements. We do not add operator logos, promotional codes or ranked "best of" comparisons in exchange for any consideration. If you are contacting us on behalf of an operator, please note that we cannot accommodate content or link exchange requests.
Privacy of your message
Emails you send to us are retained only as long as necessary to reply and to maintain a reasonable record of correspondence. We do not share your message with any third party. Details of how we handle personal information are on the privacy policy page.